Thomas M.
Director & Co-Founder
Same-day service · Upfront pricing · Licensed & insured plumbers
Licensed & Insured · NSW Lic. 489072C · 5.0★ across 51 Google Reviews
NSW Lic. 489072C
$10M public liability
Response across Sydney
51 Google reviews
Ten plumbing services across Sydney — every job done by a licensed, insured tradesman.

Modern drain cameras and high-pressure jet blasting. We clear the blockage and remove the cause — not just push it down the line.
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Supply, install, repair and replace. Gas, electric, continuous flow, storage, heat pump and solar — Rinnai, Rheem, Thermann and more.
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See exactly what's wrong before we dig. We pinpoint blockages, cracks, root intrusion and pipe damage with no excavation.
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Pressure testing, acoustic listening and moisture detection — find hidden leaks before water damage adds up.
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Fast emergency response. Isolate the supply, locate the failure, and carry out durable repairs that prevent recurrence.
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Licensed gas fitters. Installation, repair and safety testing of cooktops, ovens, heaters, and gas pipework. AS/NZS compliant.
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No-dig trenchless repair. Restore damaged sewer and stormwater pipes without breaking concrete or disturbing landscaping.
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Preventative care that stops problems before they start. Repairs, fixture replacement, pressure checks and water-efficiency upgrades.
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Repair leaking taps, running toilets, faulty cisterns and worn fittings. Stop the drip — and the water bill that comes with it.
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Light commercial — cafés, retail, offices, small businesses. Compliance-first plumbing with minimal disruption, fully documented, after-hours scheduling available.
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Ongoing maintenance, urgent repairs, and scheduled works for Sydney strata managers and body corporates. Itemised invoicing, photo documentation, on-call response.
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24/7 urgent repairs. Burst pipes, gas leaks, no hot water, sewer overflow — fast Sydney response when it matters.
Call 1300 021 601 →At Help Plumbing, our mission is to provide Sydney homeowners and businesses with reliable, honest, and high-quality plumbing services they can trust.
We believe in doing the job right the first time — using modern equipment, proven techniques, and experienced licensed plumbers to deliver long-lasting solutions, not temporary fixes.
From blocked drains and hot water systems to gas and drainage works, we are committed to:
Director & Co-Founder
Director & Co-Founder
Based in Earlwood, servicing 97 suburbs across Sydney's Inner West, Eastern Suburbs, Parramatta, Western Sydney, Ryde, Hills District, and Blue Mountains.
…and 90+ surrounding Sydney suburbs across the Inner West, Eastern Suburbs, Hills District, Western Sydney, Parramatta, Ryde, and Blue Mountains. Don't see yours? See all 97 areas →
Rated 5.0 stars across 51 Google reviews.
5.0 · 51 reviews on Google— Petro · 1 day agoHelp plumbing are great. They came out and fixed a number of issues I had at my home and got the job done. Left the place looking tidier than when they arrived. I would definitely recommend them and will definitely be using them in future.
— Artistry Express · 2 days agoHighly recommend. Came and fixed the problem an hour after initial call. Friendly and thorough, James made sure the job was perfect and that I was happy before leaving, went above and beyond. Will hire again if I need to.
— Lani Hill · 2 weeks agoJames was absolutely wonderful! The job was done fantastically and didn't cost me an arm and a leg while being done extremely quickly. I'm amazingly impressed with the service and couldn't be more pleased! We will definitely be calling up again next time we have a problem!
— Jane McIllhatton, Local Guide · 2 weeks agoHelp Plumbing provided an excellent service at our property in Earlwood. I would highly recommend the team, and would definitely contact Thomas and James again if we have any plumbing issue.
— Melissa B · 3 weeks agoJust had the best experience with Help plumbing. After several failed attempts to have someone fix our shower we finally had the privilege of having James from Help plumbing save the day! Shower fixed! The experience was seamless and professional, done before expected time and the job is perfect. So happy we have found our go to plumber now!
— Joiss PG · 2 months ago10/10 work quality, on-time and efficient. Would definitely use again and highly recommend!!
— Emily Green · 2 months agoSuper impressed with the service — quick response, quality work, and they cleaned up everything afterward. Highly recommend!
— Lily Lewington, Local Guide · 2 months agoWe had a great experience with Help Plumbing! Thomas (the owner) and James were professional, friendly, and very knowledgeable. They fixed our powder room toilet quickly and efficiently, clearly explaining what the issue was and how they resolved it.
— Suza Ristevski · 2 months agoI called HELP Plumbing to fix an ongoing issue with my toilet flush after a previous company took my money and failed to fix the issue. James was professional from start to finish and clearly explained what needed to be done. The job was done properly the first time.
— Desimir Jurisic · 2 months agoExcellent service from start to finish. The plumber arrived on time, explained the issue clearly and what was going to be done. Pricing was fair and straight forward, no hidden costs. The guys were fast and did what was required. Highly recommend to anyone needing reliable plumbing work.
— Jordan Smith, Earlwood · 2 months agoMassive thanks to James and his professional team. Came out and fixed a burst pipe at my home in Earlwood in a timely manner with short notice. In a stressful situation he made it very easy. Highly recommend Help Plumbing!!
— David, Petersham · 3 months agoI can't recommend these guys enough. Tom and James were extremely responsive and helpful. They were able to connect our fridge up to water to make ice, when other plumbers were reluctant to take on the job as it was a bit tricky. They explained their costs clearly and when a complication arose in the job they were happy to rectify it without any reluctance or adding on extra fees! Very straight up honest Aussie plumbers you can trust!
— Aaron, Local Guide · 3 months agoReally solid service from start to finish. The plumber showed up right on time, knocked it all out quickly and did a top notch job. Prices were fair, and communication was spot-on the whole way through. Would definitely recommend them.
— Tommy Grech, Earlwood · 3 months agoHelp Plumbing replaced our hot water system in Earlwood and the experience was excellent. Great communication, honest advice, and quality workmanship. Everything was completed efficiently and the area was left spotless. Would definitely use them again.
— Rygonis Raya · 3 months agoAbsolutely amazing service. The plumber arrived on time, explained everything clearly, and fixed the issue properly instead of rushing it. Pricing was fair and there were no surprises. You can tell they actually care about doing the job right.
We service 97 Sydney suburbs across the Inner West, Eastern Suburbs, St George, Parramatta, Western Sydney, Ryde, Hills District, and Blue Mountains. Including Earlwood, Marrickville, Ashfield, Penrith, Bondi, Castle Hill, Strathfield and surrounding suburbs. Visit our Areas We Service page for the full list — or just call us, we likely cover your area.
Yes. Our emergency line is open 24/7 on 1300 021 601 for burst pipes, gas leaks, no hot water, and other urgent issues. After-hours fees apply outside our standard trading hours (Mon–Fri 7am–3pm, Sat 7am–12pm).
Yes. NSW Plumbing Licence 489072C and $10M public liability insurance — required by NSW law for licensed plumbing work.
Same-day service available, with typical response times within 1 hour for urgent plumbing issues. Emergency calls are prioritised. Response times can vary based on workload and traffic.
Always. We diagnose the issue, explain the options in plain English, and quote the price before any work begins. No surprises.
Cash, EFTPOS, credit card and bank transfer. Invoices issued for all jobs.
Yes. Workmanship guarantee on all repairs and installations. Manufacturer warranties pass through on hot water systems and other supplied appliances.
Yes. Our team includes licensed gas fitters for installations, repairs, and safety testing of cooktops, ovens, heaters, and gas pipework. All work to Australian Standards.
Tell us what's going on — we'll respond within 1–2 business hours.